Question 1

What print media types do you offer?

Accepted Answer

We offer the following types of media:  Canvas, Metal, Acrylic, and Paper.  Please submit a request on the contact us page if you have a special request for another type of media.

Question 2

What print sizes do you offer?

Accepted Answer

We offer both standard and custom sizes.  Standard sizes are available on each product page and include the following (height x width in inches):  8x12, 12x18, 18x24, 24x36, 30x40.

Custom sizes are available upon request.  Please submit a request on the Contact Us page and specify the name of the photo, type of media (i.e. canvas, metal, acrylic, or paper), and size in Height x Wide x Thickness.

Most photos use standard aspect ratios of 2:3 or 3:4.  However, other dimensions and sizes are available upon request.  For example, 12x12, 24x24, 36x36 (i.e. square or 1:1 aspect) or 1:3 or 1:4 rectangular as in 12x36, 20x60, etc.

Large prints are available up to 90" wide by 40" high depending on the media type.

Canvas thickness sizes are 1/2", 3/4", 1", 1 1/2" depending on overall size of the print.

Question 3

Do you offer framing?

Accepted Answer

Generally no.  However, please Contact Us with any special request including the frame type, style, and color.

Question 4

Can I order a customized photo?

Accepted Answer

Yes, depending on the photo.  If you like a photo but would prefer different shading, color saturation, contrast, or other parameters please submit a question/request on the Contact Us page.

The size and dimensions can be customized as well.  Please see the FAQ related to ordering custom sizes.

Question 5

What resolution are the images?

Accepted Answer

The photos and images on the website are low resolution.  That is typically a 1600x1200 pixel or less which is translates into a roughly 200-500KB image size.  The smaller size images perform better on the website as far as page loading speed.  The smaller images are also less prone to copyright violations since they cannot be used to reproduce a quality image.

However, high resolution versions of the images are used to produce the actual prints and media.  Our cameras are capable of producing  between 24Mpix or 48Mpix images depending on the resolution setting.

Question 6

Are the photographs and images licensed, copyrighted, or protected?

Accepted Answer

Yes.  All photos and images on the atlanticvibe.com website and related social media sites (Facebook, Instagram, Pinterest) are the property of Atlantic Vibe, LLC and photographer/owner, Eric Edgerton.  They are not to be downloaded or duplicated (i.e. screen capture) for monetary or commercial purposes without the prior permission of the owner.  Please see our Policies page for more information.

Question 7

How long will it take to receive my order?

Accepted Answer

Please note that many off our products are printed on-demand.  This means once an order is received it is processed for printing, then packaged and shipped.  Processing times vary between 2-8 days depending on the item and your location.
 
Note that we utilize global fulfillment centers so items ordered in the US are processed and shipped in the US!

Question 8

Can I custom order merchandise with a different photo?

Accepted Answer

Yes!  All merchandise is ordered on demand so we can accommodate custom orders.  Simply submit a request via the Contact Us page and specify the name of the photo and the type of merchandise.

This applies to coffee mugs, pillows, puzzles, water bottles, and note cards.

Question 9

Do Gift Cards expire?

Accepted Answer

No!  There is no expiration date and they may be redeemed at any time during the checkout process.

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